Terms and privacy

Last updated 15 November 2026

What you are buying

A FactoryOrNot report is a written summary of public records about one Chinese company, researched by hand, with our opinion on the risk signals those records show. One payment covers one supplier.

What the report is not

It is not legal, financial or investment advice. It is not an on-site audit, and nobody visits the supplier. It does not confirm product quality or production capacity, and it does not guarantee that a supplier will deliver.

Records are checked on the date shown in the report and can change afterwards. Public records can be incomplete or wrong. The decision to buy from a supplier, and the risk of that decision, stay with you.

Delivery and refunds

We aim to deliver within 24 hours of payment. If we cannot identify the company or cannot deliver, we refund you in full. If you receive a report and find it tells you nothing useful, email us within 14 days and we refund you.

Payment

Payments are collected by DutchPass Premium through Stripe. FactoryOrNot is a service of DutchPass Premium, so the name DutchPass Premium or Stripe may appear on your card or bank statement. The price is USD 29 per supplier; VAT or sales tax is added at checkout where it applies.

Liability

To the extent the law allows, our liability for any report is limited to the price you paid for it.

Privacy

This website sets no cookies and runs no analytics or advertising trackers. It is hosted on Cloudflare, which processes standard request data such as IP addresses to deliver the site.

When you email us, we keep your email address, the supplier details you send and the report we write, so that we can deliver the report and answer follow-up questions. We do not sell or share this information. We never see your card number.

To have your emails and report deleted, write to [email protected].

Who we are

FactoryOrNot is operated by an individual based in the Netherlands. It is independent and not affiliated with Alibaba or any supplier. Contact: [email protected].